Xactware Solutions provides computer software solutions for professionals involved in estimating all phases of building and repair.
In 1986, Xactware opened for business with Xactimate, its flagship estimating system. Xactimate helped contractors and insurance adjusters estimate repairs much faster and more accurately than they ever could before. Since then, Xactimate has evolved into a high-powered package complete with a patented plan-sketching program, and Xactware has become much more than just Xactimate.
Today 22 of the top 25 property insurance companies in the U.S. and 10 of the top 10 Canadian insurers use Xactware property insurance claims tools. Xactware features software solutions for every phase of a building’s life: from remodeling to totally replacing a building, from determining the cost of rebuilding a structure to preserving and repairing a home.
Xactware also provides tools to estimate personal property, emergency repairs, and more. Xactware users can work on a desktop, laptop, tablet, smartphone, or “on the cloud” using browser-based solutions. Estimating products are connected to a comprehensive set of tools that includes an assignment network, analytical reports, cost research, project management, and third-party products. The online training center provides users with high-quality training on Xactware solutions and the construction industry.
Xactware reinvests heavily in research and development as well as in the quality of people who develop its products.
Xactware is a Verisk Analytics company.
Xactware is an Equal Opportunity Employer.
Interested in this position? Want more information about this position or Xactware? Liberal Arts majors can contact Christopher Whitehead at chris.g.whitehead.83@gmail.com or @whiteheadwriter.
Summary of Responsibilities:
The Documentation Specialist is responsible for authoring supporting technical documentation for Xactware products and services. This includes product helps, user guides, bulletins, scripts, communications, support-center sheets and articles. The Documentation Specialist must be able to expeditiously produce well-written and effective use-based content that addresses the needs of multiple, diverse audiences. The Documentation Specialist must also be able to effectively work with stakeholders across the organization.
Essential Functions:
Write, publish and maintain high quality: help content, user guides, and customer support documentation
Create scripts for training or help videos
Edit and provide feedback on documents created by others
Effectively and professionally interact with customers and other Xactware employees
Job Qualifications:
Bachelor’s degree (or equivalent experience and training) in technical writing or related field
2 years or more of technical writing and product documentation experience
Excellent writing skills
Ability to analyze workflows and break them down into simple, concise steps
Ability to effectively present information
Ability to effectively multi-task
Ability and commitment to meet deadlines
Knowledge of help-authoring applications a plus
More details here:
https://careers.verisk.com/viewjob.html?optlink-view=view-26402&ERFormID=newjoblist&ERFormCode=any